How to manage your inbox

Your inbox is the heart of all client communication, and managing it well is key to great performance on Tattoodo. Responding to messages within 24 hours and keeping your inbox organized will improve your chances of securing bookings and boost your visibility on Tattoodo.

The Inbox is organized into two tabs:

Priority: The most important to monitor, as it contains new requests, clients waiting for a reply, and reminders you've set for yourself.

Completed: Messages of clients that you have responded to are automatically moved to Completed folder.

To avoid leaving messages unattended, here are some quick tips to stay on top of your inbox:

Complete Your Conversations: You can manually move conversations to 'complete', when no further action is needed.
Decline Requests: If a project isn’t a good fit or you’re unavailable, click ‘Not Interested’ to decline it. The request will be sent back to the Tattoodo team and they’ll help the client find another artist.
Auto-Replies: Set up auto-replies to acknowledge clients when you're away, keeping your response time high.
Quick Replies: Use templates for common questions to save time.
Reminders: Set reminders for yourself when you need to follow up on a conversation at a later date. You can also remove it.
Custom folders & labels: Create your own custom folders & labels to keep specific conversations grouped together and organized.

These tips will help you stay organized and focus on new requests!